Emergency Vets in Havering

## Summary The Wylie Veterinary Centre Ltd is an **RCVS Accredited Veterinary Hospital** that offers **24/7 emergency care** and inpatient hospital support. Recent reviews repeatedly describe **urgent problems being handled quickly**, including an emergency appointment arranged for the next morning for a non-registered client, and owners being **updated by phone after procedures** (including a personal call late on a Sunday night to explain how surgery went). Several accounts describe **multi-day hospital stays** (for example, **a week of hospitalisation** and **three nights in critical care**) where pets recovered from serious illness. Concrete specifics owners mention include: - **Emergency access for non-registered clients**, including booking an appointment despite not being registered. - **Hospitalisation/critical care** for severe cases (pneumonia, pancreatitis). - **Emergency surgery** for an intestinal blockage (a peach stone), with follow-up communication. - **Supportive front-desk help during stressful visits**, including staff staying with an anxious owner and monitoring a puppy while other emergencies were ongoing. ## Services Services and capabilities mentioned in the website summary and reviews include: - **24/7 emergency veterinary care** (multiple reviews describe out-of-hours contact and urgent appointments). - **Inpatient hospitalisation**, including **multi-day stays** and **critical care** (e.g., three nights in critical care for pneumonia; a week in hospital after sudden illness). - **Surgery**, including **emergency intestinal blockage surgery**. - **Treatment for acute reactions/injuries**, such as **medication for a wasp sting with facial swelling**, with monitoring afterwards. - **Small procedures** carried out with pets staying in the clinic, followed by a call to confirm they were OK before collection. - Hosting **Pet Blood Bank (PBB) dog blood donor sessions** (mentioned by a visitor who attends specifically for this). ## People Named team members highlighted in recent reviews: - **Simone, Tinashe, Caroline, Pascal** (roles not specified): thanked in connection with **hospital care and emergency surgery**, including a detailed update call after an operation and help with insurance paperwork turnaround. - **Anna, Gemma, Lewis** (roles not specified): credited with a dog’s **critical care treatment for pneumonia** over three nights; the owner attributes the pet’s survival to the team’s work. - **Alison** (likely reception/phone triage based on context): described as **kind and informative on the phone**, arranging an appointment for a non-registered client. - **Ruby** (nurse, explicitly stated): praised for being **informative and welcoming** when handing a pet back after a procedure. Across multiple reviews, owners describe staff taking time to **explain what’s happening**, **check in after procedures**, and provide **extra support during anxious waits** (for example, keeping an eye on a puppy while other emergencies were being handled). ## Reviews **4.6 stars from 697 reviews.** The latest reviews focus heavily on emergency access, inpatient care for serious illness, and communication during stressful situations. “Themes below are drawn from the latest written reviews available to us.” - **Serious illness managed with hospital care:** reports of dogs hospitalised for **pancreatitis**, and **critical care for pneumonia** leading to recovery. - **Emergency work and surgery:** an **intestinal blockage** requiring urgent surgery; owners credit prompt diagnosis and treatment with saving their pet. - **Communication and follow-up:** owners mention **phone updates after procedures**, including a detailed call late on a Sunday night. - **Support for worried owners:** reception and clinical staff described sitting with anxious owners, monitoring pets during waits, and providing small comforts while treatment was assessed. - **Non-registered emergency help:** more than one account describes being accommodated even when the pet wasn’t already registered.